York Transport Equipment Pvt. Ltd. (“York”, “we”, “our”) takes privacy seriously. This policy explains what personal information we collect when you visit our website, enquire about our products, or do business with us, and how we handle that information. Please read it before sharing your details with us.

01 Who We Are

York Transport Equipment Pvt. Ltd. is a manufacturer and distributor of trailer components — including axles, suspensions, couplers, and landing gear — with operations across India, Singapore, and the Asia-Pacific region. Our registered office is in India. Where we reference “our website,” we mean www.yorktransport.com and any pages hosted under that domain. For privacy-related enquiries, York acts as the data controller for information collected through this website.

02 What We Collect and Why

We only collect information that serves a clear, legitimate purpose. Here’s what that means in practice:

Contact & Enquiry Information
When you reach out via our contact form, email, or phone, your name, company name, job title, email address, phone number, and the content of your message. We use this to respond to your enquiry and to keep a record of our communications.

Business & Transaction Data: If you’re an OEM, trailer builder, distributor, or fleet operator working with us, we may hold details like your company registration, billing and shipping address, and purchase history. This is necessary to fulfil orders, issue invoices, and support warranties.

Website Usage Data: Standard server logs and analytics tools record things like your IP address, browser type, pages visited, and how long you spent on the site. We use this to understand how our website is being used and to improve it. This data is not linked back to you personally.

Job Applications: If you apply for a role through our careers section, we collect the information you provide, typically your CV, contact details, and employment history. This is used solely to assess your application.

03 Legal Basis for Processing

We process your personal data on the following grounds, depending on the context:

• Contractual necessity — to process orders, deliver products, and provide after-sales support.
• Legitimate interests — to respond to enquiries, improve our website, and communicate with existing business contacts.
• Legal obligation — to comply with applicable tax, trade, and regulatory requirements in India, Singapore, and other jurisdictions where we operate.
• Consent — where you have specifically opted in to receive marketing communications from us.

04 How We Use Your Information

We do not sell, rent, or trade your personal data. We use the information we hold to:

• Respond to product or technical enquiries
• Process orders and coordinate logistics
• Issue and manage warranty claims
• Send product catalogues, service bulletins, or newsletters, where you have requested these
• Fulfil our obligations under applicable laws and regulations
• Improve our website and communications based on anonymised usage data

05 Sharing Your Information

We may share your data with third parties only in limited, clearly defined circumstances:

• Authorised distributors and service partners — where you have been referred through our dealer network and require local support
• Logistics and freight providers — solely to arrange delivery of products you have ordered
• IT and hosting service providers — who help us maintain and operate our website and internal systems, under strict confidentiality obligations
• Regulatory authorities — when required by law, such as customs authorities or tax regulators
• Professional advisers — such as lawyers or auditors, when necessary for legal or financial compliance

We do not use your data for third-party advertising purposes and will never sell it to data brokers or marketing firms.

06 International Transfers

York operates internationally, with offices and partners across India, Singapore, Australia, Thailand, Indonesia, South Africa, China, and the Middle East. Your data may be stored or processed in countries outside of where you are located. When this happens, we take steps to ensure appropriate safeguards are in place, consistent with applicable data protection laws.

07 Cookies

Our website uses cookies, small text files stored on your browser, to help the site function properly and to gather anonymised statistics. We do not use cookies to track you across other websites or serve targeted advertising. You can adjust your browser settings to refuse or delete cookies at any time. Doing so may affect some features of the website.

08 How Long We Keep Your Data

We retain personal data only for as long as necessary. In general:

• Enquiry and correspondence records are kept for up to 3 years
• Transaction and warranty records are retained for 7 years, in line with standard accounting and legal requirements
• Job application data is held for 6 months from the date of the decision, unless you agree to remain on file for future roles
• Website analytics data is retained in anonymised, aggregated form

09 Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to delete your data, where we have no ongoing legal obligation to keep it
• Withdraw consent to marketing communications at any time
• Object to processing that is based on our legitimate interests

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

10 Security

We take reasonable and proportionate technical and organisational measures to protect the personal data we hold. This includes access controls, secure data storage, and regular reviews of our data handling practices. While no system is entirely risk-free, we are committed to maintaining strong data security standards.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The revision date at the top of this page will be updated accordingly. Where changes are material, we will take reasonable steps to notify relevant contacts.

12 Contact Us

If you have questions about this policy or how we handle your personal data, please get in touch:

Corporate and Sales Office
Gat No. 468-472, 563-565, Village Badhalwadi, Talegaon MIDC, Mawal, Pune, Maharashtra 410507

Nitin Nijhawan : Head – Sales & Marketing
Tel (+91) 9891838847 / 9607937117
Email: Nitin.Nijhawan@safholland.com

B.Kalaikumaran : Head – Spares & Service
Tel (+91) 9607937126
Email: B.Kalaikumaran@safholland.com